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Device Setup Hub

Set Up LUNOTV on Any Screen

Use our Fire TV Stick, Samsung TV, Apple TV, Android TV, MAG Box, smartphone, and PC guides to start LUNOTV. If a step blocks you, our 24/7 team can help.

16 devices supported
3-7 min setup
24/7 help available

Smart TVs

Samsung Smart TV
Works natively on Tizen OS Samsung TVs from 2017 onward via the Smart IPTV or SS IPTV app.
Easy
5 min
LG Smart TV
Works on LG webOS Smart TVs (2016 and newer) via the Smart IPTV or SS IPTV app from the LG Content Store.
Easy
5 min

Samsung Smart TV

Difficulty: Easy
Time: 5 min
App: Smart IPTV
Installation Steps
1 Open the Samsung App Store
  1. Press the Home button on your Samsung remote. Navigate to the Apps section. Use the search bar to find 'Smart IPTV' or 'SS IPTV'. Both work well on Samsung TVs.
2 Install the App
  1. Download and install Smart IPTV. It's free to download. The app activates once you load a playlist, so no separate purchase is needed initially.
3 Find Your TV's MAC Address
  1. Open Smart IPTV. The app shows your TV's MAC address on the welcome screen. You'll need this to link your LUNOTV subscription to your Samsung TV.
4 Send Us Your MAC Address
  1. Share the MAC address with our support team via WhatsApp or email. We load your playlist onto your TV directly. This takes about 2-5 minutes.
5 Restart the App
  1. Close Smart IPTV and reopen it. Your full channel lineup loads automatically. The first load may take 30-60 seconds as it downloads all channel data.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

LG Smart TV

Difficulty: Easy
Time: 5 min
App: Smart IPTV
Installation Steps
1 Open the LG Content Store
  1. Press the Home button on your LG remote. Navigate to the LG Content Store (the app store icon). Search for 'Smart IPTV' or 'SS IPTV'.
2 Install the App
  1. Download and install Smart IPTV. It's free to install. The app activates once you load a playlist.
3 Find Your TV's MAC Address
  1. Open Smart IPTV on your LG TV. The MAC address is displayed on the welcome screen. Write it down — you'll need it to link your subscription.
4 Send Us Your MAC Address
  1. Share the MAC address with our support team via WhatsApp or email. We load your LUNOTV playlist onto your TV. This takes 2-5 minutes.
5 Restart the App
  1. Close Smart IPTV and reopen it. Your full channel lineup loads automatically. All 17,200+ channels, EPG guide, and VOD library are ready.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Streaming Devices

Amazon Fire Stick
The most popular choice. Fire Stick is cheap, plug-and-play, and TiviMate runs on it flawlessly.
Easy
5 min
Apple TV
Works great on Apple TV 4th generation and Apple TV 4K via the TiviMate app from the App Store.
Easy
5 min
Android TV
Any Android TV device, including Chromecast with Google TV, Nvidia Shield, and Mi Box, works with TiViMate for the best experience.
Easy
5 min
Google Chromecast
Chromecast with Google TV runs Android TV, so you can install TiViMate or TiviMate directly from the Play Store.
Easy
5 min
Xiaomi Mi Box
Xiaomi Mi Box S and Mi TV Stick run Android TV. Install TiViMate from the Play Store for the best experience.
Easy
5 min
Nvidia Shield
Nvidia Shield TV and Shield TV Pro run Android TV with extra processing power. TiViMate delivers the smoothest 4K IPTV experience.
Easy
5 min

Amazon Fire Stick

Difficulty: Easy
Time: 5 min
App: TiviMate
Installation Steps
1 Enable Apps from Unknown Sources
  1. On your Fire Stick home screen, go to Settings, then My Fire TV, then Developer Options. Turn on 'Apps from Unknown Sources' and 'ADB Debugging'. This lets you sideload TiviMate.
2 Download the Downloader App
  1. Search for 'Downloader' in the Fire Stick app store. Install it. This free app lets you install TiviMate directly from the web.
3 Install TiviMate
  1. Open Downloader and type in the TiviMate URL (we'll send you the exact link with your credentials). The app installs in about 30 seconds.
4 Enter Your Credentials
  1. Open TiviMate. Select 'Add User' then 'Login with Xtream Codes API'. Enter the server URL, username, and password exactly as we sent them in your welcome email.
5 Browse and Watch
  1. Your channels load automatically. Find Live TV for all 17,200+ channels, VOD for movies and series, or Series for binge-watching. EPG guide works immediately.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Apple TV

Difficulty: Easy
Time: 5 min
App: TiviMate
Installation Steps
1 Search the App Store
  1. Open the App Store on your Apple TV. Search for 'TiviMate'. The app is free to download. Install it.
2 Launch the App
  1. Open TiviMate. Tap 'Add New User' on the welcome screen.
3 Choose Xtream Codes Login
  1. Select 'Login with Xtream Codes API'. You'll see fields for your server URL, username, and password.
4 Enter Your Login Details
  1. Type in the server URL, username, and password from your LUNOTV welcome email. Tap 'Add User' to confirm. Channels start loading within seconds.
5 Use the Remote to Navigate
  1. Swipe through Live TV, Movies, and Series using the Apple TV Siri Remote. The EPG guide shows what's on now and for the next 7 days.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Android TV

Difficulty: Easy
Time: 5 min
App: TiViMate
Installation Steps
1 Install TiViMate
  1. Open the Google Play Store on your Android TV. Search for 'TiViMate IPTV Player' and install it. TiViMate is widely regarded as the best IPTV player for Android TV.
2 Open TiViMate and Add a Playlist
  1. Launch TiViMate. Tap 'Add Playlist' on the first screen. Select 'Xtream Codes' from the menu.
3 Enter Your Credentials
  1. Input your LUNOTV server URL, username, and password in the Xtream Codes fields. Tap 'Next' and your channels begin loading.
4 Configure EPG Guide
  1. TiViMate auto-loads EPG data from your LUNOTV server. Once complete, you'll see program names and schedules directly in the channel guide.
5 Set Up Favorites
  1. Long-press any channel in TiViMate to add it to your favorites list. Set up separate favorites groups for sports, news, and entertainment to navigate faster.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Google Chromecast

Difficulty: Easy
Time: 5 min
App: TiViMate
Installation Steps
1 Open the Google Play Store
  1. On your Chromecast with Google TV home screen, open the Google Play Store. Search for 'TiViMate IPTV Player' and install it.
2 Add a Playlist
  1. Open TiViMate and tap 'Add Playlist'. Select 'Xtream Codes' from the options.
3 Enter Your Credentials
  1. Input your LUNOTV server URL, username, and password. Tap 'Next' and your channels begin loading.
4 Wait for EPG to Load
  1. TiViMate automatically downloads the program guide from the server. Once complete, you'll see show names and schedules in the channel guide.
5 Start Watching
  1. Use the Chromecast remote to browse channels. Long-press any channel to add it to favorites. All 17,200+ channels and 445,700+ VOD titles are available.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Xiaomi Mi Box

Difficulty: Easy
Time: 5 min
App: TiViMate
Installation Steps
1 Install TiViMate
  1. Open the Google Play Store on your Mi Box. Search for 'TiViMate IPTV Player' and install it.
2 Add a Playlist
  1. Launch TiViMate and tap 'Add Playlist'. Choose 'Xtream Codes' as the input method.
3 Enter Your Login Details
  1. Type in your LUNOTV server URL, username, and password from your welcome email. Tap 'Next' to connect.
4 Configure the EPG
  1. TiViMate auto-loads the program guide. Once done, you'll see what's currently playing and upcoming shows for every channel.
5 Enjoy Full Access
  1. Browse Live TV, Movies, and Series using the Mi Box remote. Set up favorite channel groups for quick access to sports, news, or entertainment.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Nvidia Shield

Difficulty: Easy
Time: 5 min
App: TiViMate
Installation Steps
1 Install TiViMate
  1. Open the Google Play Store on your Shield. Search for 'TiViMate IPTV Player' and install it. The Shield's powerful processor handles 4K streams effortlessly.
2 Add Your Playlist
  1. Launch TiViMate and tap 'Add Playlist'. Select 'Xtream Codes' as the connection type.
3 Enter Your Credentials
  1. Input your LUNOTV server URL, username, and password. Tap 'Next' and channels start loading immediately.
4 Enable 4K Playback
  1. Go to TiViMate Settings, then Player. Set the decoder to 'Hardware' for the best 4K performance on the Shield's Tegra processor.
5 Watch in 4K
  1. Browse Live TV, VOD, and Series. The Shield handles 4K HDR content without buffering. Use the Shield remote or pair a game controller for navigation.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Mobile & Tablets

iPhone / iPad
Works on all iPhones and iPads running iOS 14 or newer via TiviMate from the App Store.
Easy
5 min
Android Phone
Compatible with all Android phones running Android 5.0 and above. TiviMate and TiViMate both work well.
Easy
5 min
Tablet
Works on iPad, Samsung Galaxy Tab, Amazon Fire Tablet, and any Android tablet. Same apps as your phone, bigger screen.
Easy
5 min

iPhone / iPad

Difficulty: Easy
Time: 5 min
App: TiviMate
Installation Steps
1 Download TiviMate
  1. Open the App Store on your iPhone or iPad. Search for 'TiviMate' and install it. It's free.
2 Tap Add User
  1. Open the app and tap the plus icon to add a new user. Select 'Login with Xtream Codes API'.
3 Enter Your Login
  1. Copy and paste the server URL, username, and password from your LUNOTV welcome email into the three fields. Tap 'Add User'.
4 Wait for Channels to Load
  1. The app pulls all 17,200+ channels and your full VOD library from the server. First load takes 20-40 seconds on a standard Wi-Fi connection.
5 Stream on the Go
  1. Browse Live TV, VOD, or Series. For best mobile streaming, we recommend 4G LTE or a stable Wi-Fi connection. The app remembers your position if you pause and come back.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Android Phone

Difficulty: Easy
Time: 5 min
App: TiviMate
Installation Steps
1 Install from Google Play
  1. Open the Google Play Store on your Android phone. Search 'TiviMate' and tap Install. The app is free.
2 Open the App and Add User
  1. Launch TiviMate and tap 'Add User'. Choose 'Login with Xtream Codes API'.
3 Enter Your Credentials
  1. Paste your server URL, username, and password from the LUNOTV welcome email. Hit 'Add User' to save.
4 Channels Load Automatically
  1. Your full channel list and VOD library loads into the app. This takes under a minute on most connections.
5 Watch Anywhere
  1. Stream over Wi-Fi at home or use 4G/5G mobile data when out. The picture quality adjusts automatically based on your connection speed.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Tablet

Difficulty: Easy
Time: 5 min
App: TiviMate
Installation Steps
1 Download the App
  1. Open the App Store (iPad) or Google Play Store (Android tablets). Search for 'TiviMate' and install it. It's free.
2 Add Your Account
  1. Open TiviMate and tap 'Add User'. Select 'Login with Xtream Codes API'.
3 Enter Your Credentials
  1. Paste your LUNOTV server URL, username, and password from your welcome email. Tap 'Add User'.
4 Wait for Channels to Load
  1. The app downloads all 17,200+ channels and VOD content. First load takes 20-40 seconds on Wi-Fi.
5 Watch on the Big Screen
  1. The tablet's larger display works great for sports and movies. Connect to a TV via HDMI adapter or screen mirroring for an even bigger picture.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Computers & Laptops

PC / Mac
Watch on Windows or Mac through a browser or by installing a dedicated IPTV player app.
Easy
5 min
Macbook
Watch on any MacBook Air or MacBook Pro using VLC Media Player or TiviMate for macOS.
Easy
5 min
Laptop
Watch on any Windows laptop using VLC Media Player or a web browser. No special hardware needed.
Easy
5 min

PC / Mac

Difficulty: Easy
Time: 5 min
App: VLC Media Player
Installation Steps
1 Download VLC Media Player
  1. Go to vlc.videolan.org and download VLC for your operating system (Windows or Mac). VLC is free, trusted, and handles IPTV playlists natively.
2 Open Network Stream
  1. In VLC, go to Media in the menu bar, then Open Network Stream. A URL input box appears.
3 Enter Your M3U Playlist URL
  1. Paste your LUNOTV M3U playlist URL (included in your welcome email) into the URL field. Click Play.
4 Browse the Channel List
  1. VLC loads your full channel list. Right-click any channel to open it. For a better interface with EPG and favorites, consider IPTV Player Latino or Kodi with PVR IPTV Simple Client.
5 Bookmark Your Favorites
  1. Create a VLC playlist of your most-watched channels so you don't have to search every time. Save it locally and it loads instantly.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Macbook

Difficulty: Easy
Time: 5 min
App: VLC Media Player
Installation Steps
1 Download VLC
  1. Go to vlc.videolan.org and download VLC for macOS. It's free, open-source, and handles IPTV playlists natively on both Intel and Apple Silicon Macs.
2 Open Network Stream
  1. In VLC, click File in the menu bar, then Open Network. A URL input field appears.
3 Paste Your M3U URL
  1. Paste your LUNOTV M3U playlist URL from your welcome email into the URL field. Click Open.
4 Browse Channels
  1. VLC loads your channel list. Use Window > Playlist to see all channels. Double-click any channel to start watching.
5 Alternative: TiviMate
  1. For a better interface with EPG and categories, download TiviMate from the Mac App Store and log in with your Xtream Codes credentials.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Laptop

Difficulty: Easy
Time: 5 min
App: VLC Media Player
Installation Steps
1 Download VLC
  1. Go to vlc.videolan.org and download VLC for Windows. Install it — takes about 30 seconds.
2 Open Network Stream
  1. In VLC, go to Media > Open Network Stream. A URL input box appears.
3 Paste Your M3U URL
  1. Paste your LUNOTV M3U playlist URL from your welcome email. Click Play.
4 Browse and Watch
  1. VLC loads your full channel list. Right-click to see all channels. For a better interface, try TiviMate for Windows.
5 Connect to Your TV
  1. Use an HDMI cable to connect your laptop to a TV for a full-screen experience. VLC supports fullscreen mode with a double-click.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Set-Top Boxes

MAG Box
MAG 254, MAG 256, MAG 322, and other Infomir MAG boxes set up using the Portal URL method.
Easy
5 min
Formuler
Formuler Z8 Pro, Z10 Pro, Z11 Pro, and other models use the MyTVOnline 2 app for the best IPTV experience.
Easy
5 min

MAG Box

Difficulty: Easy
Time: 5 min
App: Built-in MAG Portal
Installation Steps
1 Find Your MAG Box MAC Address
  1. Boot your MAG Box and go to Settings, then System Information. Your MAC address is displayed there. It looks like XX:XX:XX:XX:XX:XX. Write it down.
2 Send Your MAC Address to Support
  1. Send your MAC address to our team via WhatsApp or email. We register it on our server so your MAG Box can authenticate. This usually takes 2-5 minutes.
3 Enter the Portal URL
  1. Go to Settings, then Servers, then Portals in your MAG Box menu. Enter your LUNOTV portal URL in the Portal 1 field. We send you this URL with your credentials.
4 Restart Your MAG Box
  1. Save the settings and reboot your MAG Box. It loads the portal automatically on startup and connects to the LUNOTV server.
5 Navigate with Your Remote
  1. Your MAG Box remote controls everything. Use the EPG button to open the program guide, OK to select a channel, and the colored buttons for shortcuts to VOD and series.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Formuler

Difficulty: Easy
Time: 5 min
App: MyTVOnline 2
Installation Steps
1 Open MyTVOnline 2
  1. MyTVOnline 2 comes pre-installed on all Formuler boxes. Launch it from the home screen. If it asks for an update, let it update first.
2 Add a Portal
  1. Tap the '+' icon to add a new portal. Select 'Xtream Codes' as the portal type.
3 Enter Your Credentials
  1. Enter a nickname (e.g. 'LUNOTV'), then input your server URL, username, and password from your welcome email. Tap Save.
4 Connect to the Portal
  1. Select your new portal from the list and tap Connect. MyTVOnline 2 loads all channels and VOD content from the LUNOTV server.
5 Navigate and Watch
  1. Use the Formuler remote to browse Live TV, VOD, and Series. The EPG guide is built-in — press Guide on the remote to see what's on now and next.

Pro Tips

  • Copy the server URL, username, and password exactly as they were sent to you.
  • Use stable Wi-Fi or Ethernet when loading the playlist for the first time.
  • Restart the app after first login if channels or EPG data are still syncing.

Troubleshooting

Channels are not loading
Recheck your login details and reopen the app to force a fresh sync.
Playback buffers or freezes
Test a stronger connection, close heavy background apps, and retry the stream.
Guide data is blank
Wait a minute for the first sync to finish, then restart the app if the guide is still empty.

Setup Help

Amazon Fire Stick is the easiest starting point for most beginners. You can get it from Amazon for $30-$40, it plugs into any TV's HDMI port, and the setup process takes about 3-4 minutes following our guide. Samsung Smart TVs are also very straightforward if you already own one.
TiviMate is the most popular choice and works on Fire Stick, Apple TV, iPhone, iPad, and Android. TiViMate is preferred for Android TV users who want the best interface and EPG. For Samsung TVs, Smart IPTV works seamlessly. We support all of these and can help you choose via WhatsApp.
Your LUNOTV subscription comes with two login formats. An M3U playlist URL is a single link that loads all your channels into a compatible player like VLC. Xtream Codes is a server address plus a username and password that apps like TiviMate and TiViMate use to connect. Both work the same way. Your welcome email includes both options.
Yes. Your credentials work on any compatible device and you can install the app on as many devices as you want. The number of simultaneous streams depends on your plan. A 1-connection plan streams to 1 device at a time. A 5-connection plan lets 5 devices stream simultaneously. Contact us to upgrade connections anytime.
First, check your internet connection. For HD streaming you need at least 10 Mbps and for 4K you need 25 Mbps. If your connection is fine, try closing and reopening the app. If issues continue, contact our 24/7 WhatsApp support. We troubleshoot connection problems fast, usually within minutes.
No technical experience needed. Our guides cover every step from downloading the app to entering your credentials. If anything is unclear, send us a WhatsApp message and a real person walks you through it. We do setup calls over WhatsApp video too if needed.
App updates come through the device's own app store. Your channel list and VOD library update automatically from the server when you open the app. You don't need to re-enter credentials or reinstall anything when we add new channels.
Yes, as long as the TV supports app installation or you can connect a device to it. Plug a Fire Stick or Android TV box into any hotel TV's HDMI port and you're set. IPTV credentials work from any internet connection, not just your home network.

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